Returns & Refunds

We want you to love your purchase! If you are not completely satisfied, you may return your item(s) within 14 days of receipt for a refund, excluding the original shipping cost.
 

RETURN CONDITIONS:

• Items must be unused, undamaged, and in their original packaging (both inner and outer packaging).

• Returns must be sent back in complete condition with all accompanying materials.

• Customers are responsible for return shipping costs.

• To initiate a return, please contact our customer care team at info@memiainteriors.com with your order number and reason for return. Once approved, we will provide further return instructions.

• We recommend using a trackable shipping service for returns, as we are not responsible for lost or damaged return shipments.
   

Shipping Information:

CANADA

• Processing Time: Orders are processed within 2-4 business days.

• Delivery Time: Ships within 5-7 business days.

• Shipping Cost: Starts at $15.

• Free Shipping: Available on orders over $1000.
   

UNITED STATES

• Processing Time: Orders are processed within 2-4 business days.

• Delivery Time: Ships within 10-14 business days.

• Shipping Cost: Starts at $30.

• Free Shipping: Available on orders over $1200.
   

ADDITIONAL INFORMATION:

• Customs & Duties: For U.S. orders, additional customs fees or duties may apply depending on local regulations. These fees are the responsibility of the customer.

• Order Processing: Orders are processed Monday–Friday (excluding holidays). Once your order is shipped, you will rbe notified via email.

• Lost or Delayed Shipments: While we strive to ensure timely delivery, delays due to unforeseen circumstances (weather, customs, carrier delays) may occur. If you experience shipping issues, contact us at info@memiainteriors.com.